Utility Bill Payment Assistance
Assistance with Union Gas and Oakville Hydro bills
is funded through the distribution rates of distributors and is a grant
program intended to provide emergency relief to
eligible low-income customers who may be experiencing difficulty paying current
arrears and have cut-off notices. It is not intended to provide regular or
ongoing bill payment assistance. Assistance can only be provided once a year.
1.) You must reside at a home in Oakville with arrears and
your name must be on the outstanding bill.
2.) You must have a household income that is below the
3.) You must have an account in arrears or received
notice of disconnection
4.) Have a plan for how you will pay future bills
5.) You cannot have applied in the last 12 months for this
6.) If you owe more than $500 you must first pay the
amount over and above $500
Please fill out the form on this website and being it with you to the centre on a Tuesday morning. For more information contact firstname.lastname@example.org or 905-257-6029 to set up an in person interview time.
For your Interview you Will Need:
1. Current energy bills for your residence
2. A Disconnection Notice from the utility, if you have received one
3. Identification – two pieces of identification for the person named on the bill and 1 piece of identification for each of the other
4. A copy of a rental receipt, lease or mortgage documents
5. Proof of household income – cheque stub, employment letter, assistance payment letters for all adult occupants within the household,
6. The last two months of your bank statements for everyone in the household
7. All adults in the home must attend the interview
8. If your bill is over $500 then proof that you have paid the amount above that
If your application is approved, your service provider will be contacted and asked to
stop any further disconnection or collection action on your account. Grants are
issued on behalf of applicants directly to the service provider.
Similarly, if your application is denied, your service provider will be contacted and
informed of the decision.
Other Sources of Funds for Utility payments
You may be able to access other sources of funding for assistance with energy arrears at Halton Region.
These funds may be particularly helpful if you do not qualify with us, or if
the maximum grant is not sufficient to cover your arrears.
Emergency Energy Fund
The Emergency Energy Fund is a provincial government program that provides funding for
utility arrears, security deposits and reconnection costs for consumers of
electricity, natural gas, oil and other forms of energy. This fund is administered
by Halton Region.
Ontario Works and Ontario Disability Support Program
If you are eligible for Ontario Works or the Ontario Disability Support Program
you may be able to obtain assistance with energy arrears through the Community
Start-Up and Maintenance Benefit (CSUMB). If you receive Ontario Works or the
Ontario Disability Support Program, you may be eligible for discretionary
benefits for, among other costs, funds for utility and/or heating arrears.
Region of Halton -
Coordinated Intervention Services 905-825-6000 (resources for income
supplements, energy expenses assistance, child care subsidy, support for
children with disabilities and housing supplements.)
The Provincial Government has provided one-time
funding through the Rent Bank Fund designed to provide financial
assistance with short-term utility and rental arrears to low-income individuals
and families to aid them in staying in their homes. * funds administered
by the Coordinated Intervention Services Team (CIS) of the Social &
Community Services Department at Halton Region. email@example.com
is a one-stop service for people applying for subsidized housing in Halton
Region. New applicants apply at 1151 Bronte Road, Oakville 905-825-6000.
Eligible applicants with questions about application status are directed to contact the Housing Division, 690 Dorval
Drive, 7th Floor, Oakville 905-825-6000.
St Vincent DePaul
Offers assistance to poor families in need,
particularly single mothers and senior citizens by providing food vouchers,
clothing, summer camps and occasionally furniture.
Local Faith Groups
Contact a faith community near you and ask for
Kerr Street Ministries- Kerr St
Just below Speers Tue 10 am-12:30 pm, Thu 2:30 pm-5:15 pm, Sat
FoodShare 1240 Speers between 3
& 4th Line Mon 10
am-2 pm; Thu 3 pm-7 pm
Salvation Army 1225
Rebecca Mon-Fri 9 am-noon, 1 pm-4 pm; please call for
OakPark Neighbourhood Centre – Wednesdays
12-12:30 (closed Christmas, March Break & last 2 weeks of August) www.opnc.ca
Income Tax Clinics for Low Income
1-800-959-8281 or visit the website .
free At Square One plaza- 2 wks wait for appt,
HIPPY-An free early literacy program for vulnerable families. Free children’s Home Visitors. Parents are supported by easy-to-use activity
packets that make learning and play fun. firstname.lastname@example.org
Online Money Saving & Budgeting Resources
Frugal Cookbook http://www.squawkfox.com/downloads/squawkfox_frugalfoodfit.pdf
Resumes Templates http://www.squawkfox.com/category/resumes/
Ways to stay cool & reduce your air
conditioning bill http://www.squawkfox.com/2009/07/31/ceiling-fans-air-conditioning/
Plug your outlets to save 5% on heating http://www.squawkfox.com/2009/05/11/child-proof-outlets-save/
save Money on Laundry http://www.squawkfox.com/2008/06/25/how-to-save-money-on-laundry/
Debt Reduction work Sheet http://www.squawkfox.com/2010/08/16/debt-reduction-spreadsheet/
save A Penny Videos http://www.squawkfox.com/2010/04/30/money-tips-saving-penny/
How to Make Budget http://www.squawkfox.com/2010/03/03/how-to-make-a-budget/